The holiday gift guide

Everything you need to know about
Christmas at Wood Wood
ESSENTIAL HOLIDAY INFORMATION

Christmas order deadlines

To make sure you receive your Christmas shopping(s) before Christmas Eve you must place an order before:

Denmark
Order no later than
December 19th 14:00 CET

Collect-In-Store Copenhagen
Order no later than December 21st 12:00 CET.
Please note that it is only possible in our Copenhagen store and your order can be picked up after 14:00 CET.

Rest of the World
Order no later than
December 17th 14:00 CET

Returns and exchanges

Every year we try to give you a better Holiday Shopping experience by improving our terms and services. For example, all presents purchased as of November 21st can be exchanged or returned until January 6th 2020. Hopefully this takes the pressure off finding the perfect size or colour.

Refund
When we receive your online return, you will be refunded the amount paid to us for the purchased item(s). We can only refund by the method of payment with which you bought the item. If you have paid by credit card, then the amount will be transferred to the same card.

Exchange Rules
Refunds on Christmas gifts are valid until January 6th 2019. You can use our easy return service - see our return guidelines, or choose any other postal service or courier of your own choice.

Exchange Service at W.W. Stores
At our stores, you have the possibility of exchanging products purchased on woodwood.com. You may exchange for a different item, gift certificate or just get a refund. If you wish to return a present purchased online at one of our stores, the credit card used for the purchase will be credited within 14 days. Please bring the order confirmation you received via email when you placed your order. If the item is a gift, please ask the gifter for the order confirmation.

Store Holiday opening hours

W.W. Copenhagen
W.W. Frederiksberg
W.W. Aarhus
W.W. MUSEUM
Saturday 14.12: 10-18
Sunday 15.12: 10-18
Monday-Saturday 16.12-21.12: 10-19
Sunday 22.12: 10-18
Monday 23.12: 10-19
Thursday-Sunday 27.12-30.12: Normal opening hours
Monday 31.12: 10-14
Days closed: 24.12, 25.12, 26.12 and 01.01.20

W.W. CPH (Airport)
Tuesday 24.12: 06-15
Wednesday 25.12: 06-15
Thursday 26.12: 06-22
Friday-Monday 27.12-30.12: Normal opening hours
Tuesday 31.12: 06-15
Wednesday 01.01: 09-22

W.W. Berlin
Sunday 8.12: 12-18
Sunday 22.12: 12-18
Tuesday 31.12: 10-14

All other days: Normal opening hours
Days closed: 24.12, 25.12, 26.12 and 01.01.20

W.W. London
Tuesday 24.12: 11-16
Tuesday 31.12: 11-16
All other days: Normal opening hours
(Monday-Saturday 11-19, Sunday 12-18)
Days closed: 25-12, 26.12 and 01.01.20

The holiday gift guide

Everything you need to know about Christmas at Wood Wood
ESSENTIAL HOLIDAY INFORMATION

Christmas order deadlines

To make sure you receive your Christmas shopping(s) before Christmas Eve you must place an order before:

Denmark
Order no later than
December 19th 14:00 CET

Collect-In-Store Copenhagen
Order no later than December 21st 12:00 CET.
Please note that it is only possible in our Copenhagen store and your order can be picked up after 14:00 CET.

Rest of the World
Order no later than
December 17th 14:00 CET

Returns and exchanges

Every year we try to give you a better Holiday Shopping experience by improving our terms and services. For example, all presents purchased as of November 21st can be exchanged or returned until January 6th 2020. Hopefully this takes the pressure off finding the perfect size or colour.

Refund
When we receive your online return, you will be refunded the amount paid to us for the purchased item(s). We can only refund by the method of payment with which you bought the item. If you have paid by credit card, then the amount will be transferred to the same card.

Exchange Rules
Refunds on Christmas gifts are valid until January 6th 2020. You can use our easy return service - see our return guidelines, or choose any other postal service or courier of your own choice.

Exchange Service at W.W. Stores
At our stores, you have the possibility of exchanging products purchased on woodwood.com. You may exchange for a different item, gift certificate or just get a refund. If you wish to return a present purchased online at one of our stores, the credit card used for the purchase will be credited within 14 days. Please bring the order confirmation you received via email when you placed your order. If the item is a gift, please ask the gifter for the order confirmation.

Store Holiday opening hours

W.W. Copenhagen
W.W. Frederiksberg
W.W. Aarhus
W.W. MUSEUM
Saturday 14.12: 10-18
Sunday 15.12: 10-18
Monday-Saturday 16.12-21.12: 10-19
Sunday 22.12: 10-18
Monday 23.12: 10-19
Thursday-Sunday 27.12-30.12: Normal opening hours
Monday 31.12: 10-14
Days closed: 24.12, 25.12, 26.12 and 01.01.20

W.W. CPH (Airport)
Tuesday 24.12: 06-15
Wednesday 25.12: 06-15
Thursday 26.12: 06-22
Friday-Monday 27.12-30.12: Normal opening hours
Tuesday 31.12: 06-15
Wednesday 01.01: 09-22

W.W. Berlin
Sunday 8.12: 12-18
Sunday 22.12: 12-18
Tuesday 31.12: 10-14

All other days: Normal opening hours
Days closed: 24.12, 25.12, 26.12 and 01.01.20

W.W. London
Tuesday 24.12: 11-16
Tuesday 31.12: 11-16
All other days: Normal opening hours
(Monday-Saturday 11-19, Sunday 12-18)
Days closed: 25-12, 26.12 and 01.01.20
We wish you all a Merry Christmas and a Happy New Year