Everything you need to know about Christmas at Wood Wood
Extended terms and conditions for Christmas 2018

Christmas order deadlines

To make sure you receive your Christmas shopping(s) before Christmas Eve you must place an order before:


Denmark:

Order no later than December 19th 14:00 CET

Collect-In-Store Copenhagen: Order no later than December 21st 12:00 CET. *Please note that it is only possible in our Copenhagen store and your order can be picked up after 14:00 CET.


Rest of the World:

Order no later than December 17th 14:00 CET

Returns and exchanges

We have done our best to ensure a Merry Christmas and have made our terms and services even better. All presents bought from November 21st can be exchanged and returned until January 6th 2019.


Refund

When we receive your online return, you will be refunded the amount paid to us for the purchased item(s). The amount will always be transferred by the method of payment with which you bought the item. If you have paid by credit card then the amount will be transferred to the same card.


Exchange rules

Full money refund on Christmas gifts until January 6th 2019.

You can use our easy return service - see our return guidelines, or choose any other postal service or courier of your own choice.


Exchange service at W.W. stores

At our stores you have the possibility of exchanging items bought on woodwood.com. You may exchange to a different item, get a gift certificate or be refunded. If you wish to return a present bought online at one of our stores, the credit card used for the purchase will be credited within 14 days. Please bring the order confirmation you received via email when you placed your order. If the item is a gift, you will have to ask the person who gave it to you for the order confirmation.


Refund

When we receive your online return, you will be refunded the amount paid to us for the purchased item(s). The amount will always be transferred by the method of payment with which you bought the item. If you have paid by credit card then the amount will be transferred to the same card.

Store Holiday opening hours

W.W. Copenhagen
W.W. Frederiksberg
W.W. Aarhus
W.W. MUSEUM

Saturday 15.12: 10-18
Sunday 16.12: 10-18
Monday 17.12 Saturday - 22.12: 10-20
Sunday 23.12 10-18
Thursday 27.12 - Sunday 30.12: Normal opening hours
Monday 31.12: 10-14


W.W. Souvenir Shop

Monday 24.12: 06-15
Tuesday 25.12: 06-15
Wednesday 26.12: 06-22
Thursday 27.12 Sunday - 30.12: Normal opening hours
Monday 31.12: 06-15
Tuesday 01.1: 09-22


W.W. Berlin and W.W. Annex

Sunday 09.12: 12-18
Sunday 23.12: 12-18
Monday 31.12: 10-14

All other days: Normal opening hours
Everything you need to know about Christmas at Wood Wood
Extended terms and conditions
for Christmas 2018

Christmas order deadlines

To make sure you receive your Christmas shopping(s) before Christmas Eve you must place an order before:


Denmark:
Order no later than
December 19th 14:00 CET

Collect-In-Store Copenhagen:
Order no later than
December 21st 12:00 CET.
*Please note that it is only possible in our Copenhagen store and your order can be picked up after 14:00 CET.


Rest of the World:
Order no later than
December 17th 14:00 CET

Returns and exchanges

We have done our best to ensure a Merry Christmas and have made our terms and services even better.
All presents bought from November 21st can be exchanged and returned until January 6th 2019.


Refund
When we receive your online return, you will be refunded the amount paid to us for the purchased item(s). The amount will always be transferred by the method of payment with which you bought the item. If you have paid by credit card then the amount will be transferred to the same card.


Exchange rules
Full money refund on Christmas gifts until January 6th 2019.
You can use our easy return service - see our return guidelines, or choose any other postal service or courier of your own choice.


Exchange service at W.W. stores
At our stores you have the possibility of exchanging items bought on woodwood.com. You may exchange to a different item, get a gift certificate or be refunded. If you wish to return a present bought online at one of our stores, the credit card used for the purchase will be credited within 14 days. Please bring the order confirmation you received via email when you placed your order. If the item is a gift, you will have to ask the person who gave it to you for the order confirmation.


Refund
When we receive your online return, you will be refunded the amount paid to us for the purchased item(s). The amount will always be transferred by the method of payment with which you bought the item. If you have paid by credit card then the amount will be transferred to the same card.

Store Holiday opening hours

W.W. Copenhagen
W.W. Frederiksberg
W.W. Aarhus
W.W. MUSEUM

Saturday 15.12: 10-18
Sunday 16.12: 10-18
Monday 17.12 - Saturday 22.12: 10-20
Sunday 23.12 10-18
Thursday 27.12 - Sunday 30.12: Normal opening hours
Monday 31.12: 10-14


W.W. Souvenir Shop

Monday 24.12: 06-15
Tuesday 25.12: 06-15
Wednesday 26.12: 06-22
Thursday 27.12 - Sunday 30.12: Normal opening hours
Monday 31.12: 06-15
Tuesday 01.01: 09-22


W.W. Berlin and W.W. Annex

Sunday 09.12: 12-18
Sunday 23.12: 12-18
Monday 31.12: 10-14

All other days: Normal opening hours
We wish you all a Merry Christmas and a Happy New Year!