- Customer Service
We accept Visa, Dankort, Eurocard, MasterCard, and debit cards (Maestro and Visa Electron: please check with your bank to make sure your card is valid for online purchases). Visa and Mastercard are verified by a secure code.
The order amount will be held on your card once your order has been placed. Your card will be charged as soon as your order is confirmed and dispatched from our warehouse. Please be aware that your bank or card issuer may reserve the money, meaning that you can't use it for a short period.
If you cancel your order before it is processed, we will simply cancel the transaction and there will be no need to process a refund.
You can choose to pay with credit card or your already registered PayPal account. If you paid by PayPal, payment will usually be taken immediately.
If you cancel your order before it is processed, we will refund you through your original payment method.
*Only for Danish customersIf preferred you can choose to pay through MobilePay. To use this cardless payment method you must download the app, and create an account connected to your credit card.
Payment tutorial can be found here.
For further information about MobilePay please click here.
To help ensure that your shopping experience is safe, simple and secure Woodwood.com uses industry standard Secure Socket Layers technology (SSL). To ensure your information is kept private, we do not store any payment information in our database.
Wood Wood reserves the right to delay any order if we suspect further security control is needed.